Thank you for choosing Homyclean (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA). By accessing or using our website (https://homyclean), you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
1.1 Personal Information:
- When you voluntarily provide it to us through our contact forms or email, such as name, email address, phone number, and other contact details.
- Information provided during the registration process, such as account credentials.
- Payment and billing information for any services you purchase through our website.
1.2 Automatically Collected Information:
- Your IP address, browser type, operating system, and device information.
- Information about your usage of our website, including pages visited, actions taken, and time spent on the website.
- Use of Information
We use the collected information for the following purposes, in compliance with GDPR and CPRA:
2.1 Providing Services:
- To respond to your inquiries, provide information, and process transactions related to our services.
- To personalize your experience and deliver content tailored to your preferences.
2.2 Analytics and Improvement:
- To analyze user behavior, improve website functionality, and enhance user experience.
- To monitor and prevent potential security threats and abuse.
2.3 Marketing and Advertising:
- To deliver relevant advertisements to you through Google AdSense and other advertising partners with your consent.
- To send promotional materials or updates about our services with your explicit consent.
- Legal Basis for Processing
3. Our legal basis for processing your personal information includes:
- The necessity of processing for the performance of a contract with you (e.g., when you purchase our services).
- Your consent to the processing of your personal data for specific purposes.
- Compliance with legal obligations to which we are subject.
- Our legitimate interests, provided they do not override your fundamental rights and freedoms.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect and store information when you interact with our website. Cookies help us improve functionality, analyze usage patterns, and deliver personalized content. By using our website, you consent to the use of cookies as described in our Cookie Policy.
4.1 Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with:
5. Service Providers:
- Third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
5.1 Legal Compliance:
- When required by law, we may disclose your information to comply with legal obligations, respond to governmental requests, or protect our rights.
6. Your Rights and Choices
You have the following rights regarding your personal data, in accordance with GDPR and CPRA:
6.1 Access and Rectification:
- You can access and update your personal information through your account settings or by contacting us.
6.2 Data Deletion:
- You can request the deletion of your personal data, subject to legal and legitimate requirements.
6.3 Marketing Communications:
- You can opt-out of receiving marketing communications from us at any time.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no internet transmission is completely secure, and we cannot guarantee the security of your data.
International Transfers
We may transfer your information to servers located in other countries for processing and storage. By using our website, you consent to such transfers.
Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have collected personal information from a child under 16, please contact us to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates by posting a prominent notice on our website or via email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@homyclean.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein in compliance with GDPR and CPRA.